The most frequently asked questions:
WHERE DO YOU SHIP TO?
To almost every corner of the earth: worldwide shipment!
WHAT IS THE DELIVERY TIME?
Most of the time the item will be on your doormat within 2 weeks. It ships from the Netherlands. Shipments outside Europe can take a little longer because of customs, but will get there eventually. By default all orders ship under standard conditions to keep the shipping costs as low as possible. Orders above 100 Euro are shipped with track and trace number by default. If you would like to get your order shipped otherwise (e.g. express service) or for more info about shipping, please contact me.
WHAT METHODS OF PAYMENT DO YOU ACCEPT?
PayPal payment is the one and only payment method. This is the simplest way to pay and you can also pay as a guest if you do not have a Paypal account setup. It is a safe method and well known for quick transactions.
CAN YOU SIGN THE PRODUCT?
Signed prints are signed by default. Other products can be signed if preferred, if possible of course :-) Please contact me if you like to get your ordered product signed.
WHAT'S THE BEST WAY TO PUT THE PRINT IN A FRAME?
All prints are printed in standard universal sizes. For example, when you buy an A2 print you can order most standard A2 frames (always check if the sizes match). It should be quite easy to put it in a frame. Some advice for best results:
- When opening the tube, grab on to the inner corner of the poster and gently wrap it a bit tighter (still within the tube). This way the rolled up poster will become slightly smaller than the tube which makes it easer to slide it out.
- Unroll the poster and roll it in the opposite direction of the curl.
- Then, lay the poster flat under the glass of the frame. Put some extra weight on it to apply more pressure. Be careful not to create any wrinkles. Let the paper get in shape for at least 2 or 3 days.
- After a while the paper should be flattened and ready to be framed. No passe partout needed.
When in doubt, please ask a local framer. I'm not responsible for badly framed posters or damage caused by badly framed posters.
IS IT POSSIBLE TO ORDER A SET OF THE SAME STICKER (e.g. the Rolex Submariner or Speedmaster)?
Yes, but most people want a mix like the 5-pack I've set up. Please check all options in the dropdown menu on the sticker product detail page. It is also possible to order bigger batches of the same sticker. Please contact me for all options.
HOW SAFE IS THE PAYMENT/TRANSACTION?
As safe as it can be. You will be redirected to the highly secured PayPal website after clicking on the 'check out' button. Just like on eBay, Amazon, etcetera.
WHAT ARE THE SHIPPING COSTS AND HOW IS IT SHIPPED?
Shipping costs are stated once you click on ‘checkout’ on the cart page. After you’ve filled in the address-part shipping costs will be calculated, just before payment. Prints are shipped very carefully in a strong mailing tube with plastic end caps.
MY PRINTS ARE DAMAGED. WHAT ARE THE OPTIONS?
Unfortunately a print incidentally can get damaged during transport. If this is the case, please contact me for a solution. I do not have a special insurance for this (too expensive). Most of the time I will resend the print and you only have to pay the extra shipping/packaging costs. Please always contact me asap and send pictures of the print and mailing tube.
CAN I RETURN MY ORDERED ITEM(S)?
I produce and sign every print on my own. All other items are carefully inspected before shipment and produced in small quantities. Unfortunately you can not return any items, all sales are final. Please be sure before you make a purchase. If you have any concerns or questions, please contact me